Terms & Conditions – Austar Lotto

Welcome to Austar Lotto. By accessing and using our platform, you agree to comply with the following Terms & Conditions. These terms outline your rights, responsibilities, and the framework for safe and lawful participation. Please read them carefully before proceeding.

1. Introduction

Austar Lotto operates in accordance with all applicable Australian lottery laws and regulations. We are committed to delivering a fair, secure, and responsible lottery experience where every eligible player has an equal opportunity to win.

2. Eligibility

• You must be 18 years or older to participate in Austar Lotto.

• All players must adhere to their local, state, and national gambling laws.

• Access may be restricted for users located in jurisdictions where lottery participation is not legally permitted.

• It is the sole responsibility of each participant to ensure their legal eligibility based on their place of residence.

3. Registration Process

Austar Lotto does not sell lottery tickets directly through this website. To participate in a draw, players must register by phone through our official customer service line.

Instant Registration – Call 1300 188 911

4. Responsible Gambling

We support and promote responsible gaming by:

• Allowing players to set personal spending limits

• Providing access to self-exclusion services

• Encouraging informed participation through resources and education

Support Services:

• Responsible Gambling Victoria: responsiblegambling.vic.gov.au

• Gambling Helpline: Call 1800 858 858

• BetStop – National Self-Exclusion Register: A government initiative enabling self-exclusion from all licensed online wagering platforms in Australia

5. Winning & Prize Collection

• Winners are determined based on official lottery draw results

• Notification will be made via phone, with instructions provided for claiming prizes

• Age and identity verification are required prior to prize collection

• Prizes not claimed within the specified timeframe may be forfeited in line with lottery regulations

6. User Responsibilities

By using Austar Lotto, you agree to:

• Provide accurate, up-to-date personal information

• Comply with all applicable laws governing lottery participation

• Refrain from any fraudulent, abusive, or unauthorized activity

Violation of these terms may lead to account suspension or termination.

7. Privacy & Data Protection

Your personal information is handled in accordance with our strict data protection policies:

• Used solely for identity verification and lottery participation

• Not sold or disclosed to third parties without consent

• Full details are available in our Privacy Policy

8. Disclaimer of Liability

Austar Lotto is not liable for:

• Financial losses resulting from participation in lottery draws

• Technical failures, service interruptions, or external disruptions beyond our control

Lottery draws are based entirely on chance. We encourage all participants to play responsibly.

9. Changes to Terms & Conditions

Austar Lotto may revise these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.

10. Complaints & Disputes

If you have questions or concerns regarding your participation or our services, please contact our support team. We are committed to resolving issues in a fair, transparent, and timely manner.

Support Email: [email protected]
Customer Support Line: 1300 188 911

11. Contact Information

For any inquiries, assistance, or support:

• Phone: 1300 188 911

• Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (AEST)

12. Legal Compliance

Austar Lotto operates under the regulations set forth by the Australian Gambling Commission and all relevant authorities. By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.